Feedback from Attendees

Upcoming  2016 Events

Sep 8, 2016
IT Infrastructure/Operations Management (Data Center)
Info
Chicago, IL

Sep 22, 2016
Enterprise Risk/Security Management
Info
Dallas, TX

Oct 6, 2016
Enterprise Risk/Security Management
Info
Chicago, IL

Oct 20, 2016
IT Leadership Strategies
Info
Chicago, IL

Oct 26, 2016
Data Breaches: Defending Against and Responding to
Info
Chicago, IL

Nov 2-3, 2016
IT Portfolio Management
Info
Dallas, TX

Nov 15, 2016
Enterprise Risk/Security Management
Atlanta, GA
Info

Dec 1, 2016
Business Intelligence/Big Data/Analytics
Info
Chicago, IL

Dec 8, 2016
Data Breaches: Defending Against and Responding to
Info
Chicago, IL

Upcoming  2017 Events

Feb. 2, 2017
Enterprise Risk/Security Management
Info
Dallas, TX

Feb. 16, 2017
Enterprise Risk/Security Management
Info
Chicago, IL

March 2, 2017
IT Leadership Strategies
Info
Chicago, IL

March 8, 2017
IT Architecture Strategies
Info
Chicago, IL

April 20, 2017
Business Intelligence/Big Data/Analytics
Info
Chicago, IL

April 27-28, 2017
Enterprise Risk/Security Management
Info
Las Vegas, NV

May 4, 2017
Data Breaches: Preparing and Responding
Info
Chicago, IL

May 16, 2017
IT Infrastructure/Operations Management (Data Center)
Info
Chicago, IL

June 1, 2017
Enterprise Risk/Security Management
Info
Minneapolis, MN

June 8, 2017
Enterprise Risk/Security Management
Info
Chicago, IL

June 21-22, 2017
IT PMO/Portfolio Management
Info
Chicago, IL

Sept. 7, 2017
IT Infrastructure/Operations Management (Data Center)
Info
Chicago, IL

Sept. 19, 2017
Enterprise Risk/Security Management
Info
Dallas, TX

Oct. 4, 2017
Enterprise Risk/Security Management
Info
Chicago, IL

Oct. 11, 2017
IT Architecture Strategies
Info
Chicago, IL

Oct. 19, 2017
IT Leadership Strategies
Info
Chicago, IL

Nov. 1-2, 2017
IT PMO/Portfolio Management
Info
Dallas, TX

Nov. 15, 2017
Enterprise Risk/Security Management
Info
Atlanta, GA

Nov. 30, 2017
Business Intelligence/Big Data/Analytics
Info
Chicago, IL

Dec. 7, 2017
Data Breaches: Preparing and Responding
Info
Chicago, IL

(Click here to add any of our upcoming events to your calendar)

 

 

Conferences that solve current IT challenges

IT Infrastructure & Operations Management

Conference location: Donald E. Stephens Convention Center Rosemont (O'Hare) Illinois

Strategies to help IT best align operations and infrastructure management to business needs

September 8, 2016

9:00am-5:00pm

7 CPE / 0.7 CEU / CISSP / 7 PDU Credits Awarded

Register

Overview

IT departments are facing greater pressure make better use of their existing resources to help move the business forward. In this one day conference attendees will learn how to make sure their Infrastructure and Operations organizations are operating optimally.

What You Will Learn

In this one day conference attendees will learn:

  • Maximizing Business Value of IT Infrastructure Through Financial Strategy

  • Metrics That Matter: Focusing On Key Metrics For Enterprise Efficiency

  • How to Effectively Consolidate and Migrate I&O & Data Centers

  • Journey to the Programmable Data Center: Modernizing our Data Centers Strategy and Approach

  • Building for the Future: Agile, Lean and DevOps in IT Operations

  • Avoiding the Pitfalls to IT Operations Management Success (Panel Discussion)

Conference Program

8:00am - 9:00am - Registration and Continental Breakfast

 

9:00am-10:00am

Maximizing Business Value of IT Infrastructure Through Financial Strategy

 

Optimizing infrastructure resources, streamlining operations and becoming a strategic business partner is what most IT Departments strive for. However, a key challenge that most are presented with is the need to be able to move out of firefighting mode and into a dynamic optimized workload so that they can work towards becoming that strategic business partner. This is not always an easy task. If properly strategized, streamlining key repeatable processes and aligning ITs service delivery process can bring IT departments out of firefighting mode and lead them into a successful dynamically optimized IT infrastructure.

In this session attendees will learn:

  • Keys to streamlining service delivery and support
  • Demonstrating value and measuring for improvement
  • How a good process methodology helps drive value
  • Increasing the value of your tool investments
  • Applying governance to realize value












10:00am -10:30am - Refreshment Break

 

10:30am-11:30am

Metrics That Matter: Focusing On Key Metrics For Enterprise Efficiency

 

There are 100s of vanity metrics, buzzwords and KPIs. However, KPIs are only valuable if they can provide insight and drive improved execution and satisfaction. IT departments are always constrained by costs and and a constant struggle with balancing urgency and importance in incidents and service requests. At the same time expectations are high and priorities are often not clearly defined or dynamically changed. Well take a practical approach to understanding a few key metrics to improve service desk efficiency and improve end user satisfaction. Metrics need to be used not only to improve service levels but effectively communicate ROI for the service desk.

In this session we will highlight:

  • Understanding IT Service Desk load and identifying opportunities reduce it
  • Analyzing service levels and identifying opportunities to improve them
  • Defining SLA's for quality service and bridging the gap between expectations and capabilities for higher satisfaction
  • Keeping management informed with reports that inform, on metrics that matter










 

11:30am-12:30pm

How to Effectively Consolidate and Migrate I&O & Data Centers

 

For as long as there have been data centers, M&A, & corporate growth the consolidation IT systems have been a consistent theme In this session, attendees will learn how to:

  • Identify and plan major opportunities
  • Develop a business case and gain executive commitment
  • Manage and implement these critical and complex initiatives
  • Transition and/or or migrating assets from one physical location to another










12:30pm - 1:30pm Luncheon

 

1:30pm-2:30pm

Journey to the Programmable Data Center: Modernizing our Data Centers Strategy and Approach

 

Many of us still have legacy environments and budget constraints. The promise of the Software Defined Data Center, or Programmable Data Center, is in the press almost daily. Yet, we have to manage our own journey to modernize our data centers in alignment with our business objectives and budgets, despite the hype and promise of the early market solutions. Lets explore options to successfully plan for this journey to modernize our data centers in concert with our business priorities and IT budget realities.











2:30pm - 3:00pm - Refreshment Break

 

3:00pm-4:00pm

Building for the Future: Agile, Lean and DevOps in IT Operations

 

It seems that the pace of change we are experiencing in the last several years, while mind blowing, will only accelerate. Organizations are embracing this pace and must keep innovating at a rapid rate to survive. Providing agile processes and infrastructure are key to allowing IT to remove the barriers to innovation to allow business to not just grow but to survive.

Topics that will be covered include:

  • Understanding the shift in enterprise IT
  • Review of operational lessons learned in the past
  • Strategies to implement DevOps in your organization
  • Review of tools to assist in automating operations










O'Connor

Kocinski

4:00pm-5:00pm

Avoiding the Pitfalls to IT Operations Management Success (Panel Discussion)

Panelists:
Bernie O'Connor, Director, Information Technology, Anixter
Joe Kocinski, Data Center & Enterprise Systems Manager, Ace Hardware Corporation
and other professionals from IT departments

In this session attendees will learn from enterprise IT operations and infrastructure management professionals as how they are avoiding pitfalls to achieve IT operations success.


Conference Price: $289.00 per person


Each attendee will receive a certificate awarding 7 CPE credits for CISSP continuing education, in addition to 0.7 CEUs and 7 PDUs. CISSP is a registered certification mark of (ISC), Inc.

Exhibits

As is always the case at CAMP IT Conferences events, the talks will not include product presentations.  During the continental breakfast, coffee breaks, and the luncheon break you will have the opportunity to informally meet representatives from the following sponsoring companies, who have solutions in the area of the conference.